User Menu

Topics covered in this article:

• How Do I Check My In-App Notifications?
• How Do I Clear My In-App Notifications?
• How Do I Change My Password?
• How Do I Change My Notification Preferences?
• How Do I Log Out of eLogic Genesis?
• Will eLogic Genesis Log Me Out After Being Inactive?

How Do I Check My In-App Notifications?

You will know you have unread notifications when a number in a red circle appears  over the User Menu icon 

1. Click the  User Menu in the top right corner
2. Click Notifications
3. A side panel will appear and display all of your notifications
4. When finished, click the X in the top right corner to close the side panel

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How Do I Clear My In-App Notifications?

1. Click the  User Menu in the top right corner
2. Click Notifications
3. Computer Users:
   • Hover your mouse over the Notification you wish to clear
   • Click the green checkmark 
4. Mobile Users:
   • Tap the Notification you wish to clear
   • Tap the green checkmark 
5. If you wish to clear all notifications, click or tap Clear all  under NOTIFICATIONS at the top of the side panel
6. Click Yes to confirm
7. When finished, click the X in the top right corner to close the side panel

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How Do I Change My Password?

1. Click the  User Menu in the top right corner
2. Click Change Password
3. Enter your current password
4. Enter your new password
5. Enter your new password again to confirm
   • Please note that your password must be indicated as "Great" by containing any combination of uppercase and lowercase letters as well as numbers or special characters.
6. Click Update Password

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How Do I Change My Notification Preferences?

Want to learn more about Notifications in eLogic Genesis? Click here

1. Click the  User Menu in the top right corner
2. Click Notification Preferences
3. Use the tabs across the top of the screen to adjust how you will receive Notifications for the following events: 
   • Assessments
     • Assessment Due Date
   • Program Applications
     • Application Assigned Date
     • Application Due Date
   • Programs
     • Program Start Date
     • Program Checkup Date
     • Program End Date
   • Services
     • Service Start Date
     • Service Checkup Date
     • Service End Date
4. Slide buttons:
   •  A green slide button indicates that notification delivery type is turned on
   •  A grey slide button indicates that notification delivery type is turned off
5. The system will save automatically

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How Do I Log Out of eLogic Genesis?

1. Click the  User Menu in the top right corner
2. Click Logout from the drop-down menu

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Will eLogic Genesis Log Me Out After Being Inactive?

This is a common feature you've likely encountered for bank, credit card, or other websites that require you to sign-in. 

Time-out Due to Inactivity: If you are logged into your account and are inactive for four hours, you will receive a warning message across the top of the screen indicating that you will be logged out soon due to inactivity. You have the option to stay logged in by clicking "Keep session active".

Forced Time-out/Reauthentication: After being logged in for 12 hours, the system will force a time-out and require you to login again. This is a security measure to prevent you from being logged into eLogic Genesis indefinitely. You will receive a message across the top of the screen five minutes prior to the forced time-out with the option to log out manually.

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